PARTY RESPONSIBLE FOR PROCESSING: PRIORAT EXPERIENCIA.
PURPOSE OF THE PROCESSING: Communication between the parties, answering and providing support for the queries you make to us, managing accommodation bookings, providing technical support to resolve incidents, etc.
LEGITIMACY: The legal basis that legitimises the processing will be your consent, legitimate interest or the need to manage a contractual or similar relationship.
RECIPIENTS: We do not disclose data to third parties, except to regulatory authorities or other third parties in accordance with applicable laws.
RIGHTS: Access, rectify and delete data, as well as other rights, as explained in the additional information.
We consider important the privacy of individuals, both visitors to our website www.priorat-experiencia.com (hereinafter, the "website") and any other affected persons who provide us with information through it, whose data are processed by Priorat Experiencia as part of the provision of services (hereinafter and jointly, "you" or the "user"). In this sense, Priorat Experiencia undertakes to process your data in accordance with the applicable personal data protection regulations in force at any given time. Specifically, Priorat Experiencia will comply with the premises established in: REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights and any other correlative regulations of application in force at any given time.
In any case, the user is solely responsible for the information provided on the website and if in the future Priorat Experiencia wishes to use it for purposes other than those referred to, we will inform you of these new purposes and request your consent, if necessary.
If you are thinking of requesting information material about our houses or experiences this information is of interest to you:
1. Who is responsible for the processing of your data?
- IDENTITY: PRIORAT EXPERIENCIA with CIF nº X9593156V
- POSTAL ADDRESS: Carrer Barceloneta nº 20 de El Masroig (Tarragona)
- E-MAIL: firstname.lastname@example.org
2. When do we collect your personal data?
Through the application form: the application is made from the Priorat Experiencia website through a registration form to be completed by the interested party with the requested data. When completing this form we also ask for authorisation to send commercial communications.
Cookies: the website installs cookies that collect information about navigation, we recommend that you read the cookies policy to have all the information about it.
3. For what purpose do we process your personal data?
Priorat Experiencia will process your personal data for those purposes related to the management of the request made, especially to provide you with the information material you have shown interest in.
If you have given your consent, we will process your data to send you our own commercial communications informing you of our products and services, as well as other events and activities related to Priorat Experiencia.
If you authorise us to do so, we will process your data for profiling purposes to help us personalise commercial communications.
We may use your data to conduct quality or reputational surveys to help us improve the quality of our services or our brand image.
We inform you that whenever data is used for statistical purposes, Priorat Experiencia will anonymise your data.
4. Information on commercial communications
At Priorat Experiencia we design our campaigns to be minimally invasive, avoiding excessive recurrence of communications and controlling the frequency of the mailings.
We remind you that all our commercial communications are accompanied by the option to unsubscribe so that, at any time, if you decide to change your mind, you can exercise your right to oppose using this option.
5. Information on profiling
At Priorat Experiencia we want to improve our communication and personalise our communications with our users, so that the products or services we offer are tailored to the needs of the recipients.
The profiling will be carried out with the basic data that you may have provided us with, as well as with the data collected during browsing when the user uses the website. The data collection will be automated and the processing will involve human intervention. At no time will sensitive data that we may know be used for profiling, or will the data be cross-referenced or enriched with external sources. The authorisation given on the form has no effect on the configuration of cookies that the user may make when browsing the website, which will be respected at all times.
The only purpose of profiling is the personalisation of commercial communications, with no other effect on the relationship with the user.
6. How long will we keep your personal data?
Your data will be processed for the period of time necessary to fulfil the delivery of the requested information material. Once delivery has been confirmed, it will be processed for the minimum time necessary solely for the purpose of confirming the quality of the service provided.
If we have your authorisation to send you informative communications, we will store your data until you express your wish to stop receiving these communications. The data collected for profiling purposes will be kept until you withdraw your consent and as long as we are entitled to send you commercial communications.
In any of the above situations, at the end of these periods, the data will be kept blocked for the period required by law for the defence of possible claims and to comply with any legal obligations that may have arisen.
7. What is the legitimacy for the processing of your personal data?
The personal data processed for the purposes related to the request for information material are processed on the basis of the consent you give at the time of making the request. These data may be processed in compliance with legal obligations and on the basis of legitimate interest for the purpose of sending surveys.
Data may also be processed on the basis of the consent of the data subject for the purpose of sending commercial communications and for profiling.
8. What are your rights when you provide us with personal data?
If we process your data, you should know that your rights are:
- Right to request access to personal data: you may ask Priorat Experiencia if it is processing your data, and if so, you may access them.
- Right to request rectification if the data is inaccurate, or complete the data that we have incomplete.
- The right to request the deletion of your data.
- Right to request the limitation of their processing: in this case we will only keep them for the exercise or defence of claims.
- Right to object to the processing: Priorat Experiencia will stop processing personal data, with the exception that they must continue to be processed for legitimate reasons or for the exercise or defence of possible claims.
- Right to data portability: in the event that the user wants their data to be processed by another data controller, Priorat Experiencia will facilitate the transfer of their data to the new controller.
- The right not to be subject to a decision based solely on the automated processing of your personal data.
At Priorat Experiencia we process data on the basis of consent and you should be aware that you have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing carried out prior to the withdrawal.
To exercise your rights you should contact us by sending an email to email@example.com or in writing to the postal address given in this document.
Whenever you consider it appropriate, you may file a complaint with the Spanish Data Protection Agency https://www.aepd.es/.
Remember that you are responsible for the data you provide us with, so your data must be truthful, accurate and must be kept up to date.
9. Data of minors
The information material we generate is intended for persons of legal age. In any case, if parents or legal representatives believe that their children or guardians have submitted personal data, please contact us by sending an email to firstname.lastname@example.org.
10. How did we obtain your data?
If you have requested access to informative material about our houses or exclusive experiences or have consented to receive communications, the data we will process will be the data you provide us with. You must always provide true information about yourself and update your personal details as they change, as we must have current information about you.
We may also collect data from the user's navigation, when the user has agreed to install cookies for this purpose.
We will only use your personal data as set out in this document which is in force at the time we collect your information. In the event that Priorat Experiencia carries out a modification on the processing of your data, we will inform you in a timely manner.